Bankline Direct ISO FAQs (2024)

MT to MX migration Open in new window

General payments Open in new window

General reporting Open in new window

Financial Institution payments Open in new window

Corporate payments Open in new window

Adopting MX formats Open in new window

Implementing Bankline Direct digital Open in new window

MTto MX migration

Why are ISO 20022 MX formats better than existing formats such as MT or CSV for Bankline Direct customers?

ISO 20022 delivers a common language and model for exchanging payments data across the globe, provides richer and higher quality information than current messaging standards and better enables future innovation and development in the UK payments ecosystem.

As a Bankline Direct customer, how will I be able to use ISO 20022 MX formats?

ISO 20022 MX formats will be provided with our new Bankline Direct Digital offering. Bankline Direct Digital will become our default payment and reconciliation solution for customers, designed to provide enhanced payment data and improved reconciliation using ISO 20022 MX formats.

Can I use ISO 20022 MX formats without moving to Bankline Direct Digital?

No, you will need to adopt Bankline Direct Digital to use ISO 20022 MX formats.

General payments

General reporting

As a Bankline Direct customer, when can I switch to ISO 20022 MX formats for my reporting?

ISO 20022 compliant MX reporting is in development for Bankline Direct Digital and is currently scheduled to go live for customer use during Q3 2024.

As a Bankline Direct customer, what ISO 20022 MX formats will I receive account statement reporting formats in, on Bankline Direct Digital?

On Bankline Direct Digital, end of day statements will be delivered as Bank to Customer Statement camt.053.001.08, with intraday reports delivered as Bank to Customer Account Report camt.052.001.08. Credit and debit payment advices will be delivered as Bank To Customer Debit Credit Notification camt.054.001.08.

Whatchanges do I need to be planning for my Bankline Direct reporting, which isn'tISO 20022 MX standard, during the next two years?

As a Bankline Direct customer, will I be able to receive reporting in both my existing format and the new ISO 20022 MX format at the same time?

Yes, it will be possible to dual run reporting during the switch to the new ISO 20022 MX formats.

Will the enhanced data included in CHAPS payments result in changes to my MT940/942 reports or other legacy format account reporting via Bankline Direct?

There will be no change to the content of MT940/942 or other legacy format reports received via Bankline Direct. LEIs, purpose codes and structured addresses submitted in Outbound Payments will not be included in reports, regardless of format.

Isthere any change to information included in payment advices for SEPA paymentsmade in Bankline Direct from 17th March 2024?

Enhanced data is included in new ISO 20022 camt54 advices provided by Bankline Direct Digital, but will not be included in existing MT900/910 or CSV format advices.

Financial Institution payments

As a Bankline Direct FI customer, what ISO 20022 MX formats will I use for outward payments on Bankline Direct Digital?

On Bankline Direct Digital, Financial Institution customers will submit FI to FI Customer Credit Transfer pacs.008.001.08 and Financial Institution Credit Transfer pacs.009.001.08.

As a Bankline Direct payments submitter, how will Payment Status Notifications and File Status Notifications be impacted by the ISO 20022 MX format changes?

When a customer adopts Bankline Direct Digital to make Outward Payments using ISO 20022 MX format, their Payment Status Notifications and File Status Notifications will also switch to pacs.002.001.10 at the same time.

As a Bankline Direct FI customer, do I need to include purpose codes in my CHAPS payments and what is the timeline to do so?

From 1st May 2025 purpose codes will be mandatory for CHAPS payments between Financial Institutions and for property transactions, at this time they will remain optional for any other CHAPS payments.

Asa Bankline Direct FI customer, I submit bank grade payments; are these includedin the ISO 20022 adoption for payments?

Yes, as an FI customer when you switch to Bankline Direct Digital, bank grade payments will be submitted in ISO 20022 MX formats as well.

Asa Bankline Direct FI customer, is there any impact to the format I receive myInward Faster Payments in?

Inward Faster Payments will continue to be delivered in the existing formats via Bankline Direct for the time being. We will update on plans to introduce ISO 20022 MX format Inward Faster Payments at a later date.

Corporate payments

Asa Bankline Direct corporate customer, what ISO 20022 MX formats will I use foroutward payments on Bankline Direct Digital?

On Bankline Direct Digital, corporate customers will submit Customer Credit Transfer Initiation pain.001.001.09.

As a Bankline Direct payments submitter, how will Payment Status Notifications and File Status Notifications be impacted by the ISO 20022 MX format changes?

When a corporate customer adopts Bankline Direct Digital to make Outward Payments using ISO 20022 MX format, their Payment Status Notifications and File Status Notifications will also switch to pain.002.001.10 at the same time.

As a Bankline Direct corporate customer, do I need to include purpose codes in my CHAPS payments and what is the timeline to do so?

From 1st May 2025 purpose codes will be mandatory for CHAPS property transaction, at this time they will remain optional for any other CHAPS payments made by corporate customers.

From November 2025 purpose codes will become mandatory for ALL CHAPS payments.

As a Bankline Direct customer, do I need to include LEIs in my CHAPS payments and what is the timeline to do so?

From 1st May 2025 LEIs can optionally be included for CHAPS payments made by corporate customers.

From November 2025 LEIs will become mandatory for ALL CHAPS payments.

As a Bankline Direct customer, when can I start to include structured addresses in ISO 20022 MX SEPA payments and when will it be mandatory to do so?

Structured addresses will be available for optional usage with SEPA credit transfers submitted via Bankline Direct from 1st July 2024. These will become mandatory from November 2025.

Adopting MX formats

Asa Bankline Direct customer, can I switch my payments to ISO 20022 MX formatseparately from my reporting?

Yes, you can switch payments to Bankline Direct Digital for ISO 20022 MX format adoption, independently from your reporting format.

As a Bankline Direct customer, how will the ISO 20022 requirements impact my connectivity and digital signing?

Customers will be able to continue using existing connectivity and digital signing methods when adopting Bankline Direct Digital, although customers using an HSM for digital signing will be able to switch to PGP.

As a Bankline Direct XML customer, I currently have accounts shared across multiple profiles; is this capability also going to be available on Bankline Direct Digital file channel?

Customers currently using multi-profile account sharing on Bankline Direct XML will still be able to use this function when they switch to Bankline Direct Digital.

Implementing Bankline Direct digital

As a Bankline Direct customer, can I view technical specifications or sample transactions for the new ISO 20022 MX formats and can I test transactions in XML format to check they are compatible?

You can visit our NatWest ISO 20022 open community on Swift MyStandards to view technical specifications. Please note that the pain.001.001.09 with enhanced data is available and the pacs.008.001.08 and pacs.009.001.08 with enhanced data will be available from May 2024. There are also samples available for all formats and it is possible to upload test payments to validate the formatting against our technical specification.

As a RBS customer, we use both Bankline FILE Import and Bankline Direct payments. What guides are available for how we assess the ISO 20022 MX format impact to our systems that generate files for Bankline File Import and Bankline Direct host to host connection?

For Bankline File Import, you can view the pain001.001.09 file import guide on the

For Bankline Direct you can visit NatWest Swift MyStandards for the latest ISO 20022 payment format guides. We also have format translation documentation to help you identify where key information from your existing format will be entered in the ISO 20022 MX formatted payments.

How do I start the process of switching to ISO 20022 MX formats for Bankline Direct?

You can visit our NatWest ISO 20022 open community on Swift MyStandards to view technical specifications. A guide is available to support you in accessing this documentation. A Migration Manager will be appointed to support you through adoption of this channel. Please contact iso20022.migrationmanagers@natwest.com to begin.

What information do I need to provide to begin adopting ISO 20022 MX format standards on Bankline Direct?

Migration managers are available to help you identify your migration approach. During those discussion, you will have a detailed scoping session to determine the best plan.

I'vereviewed the guidance documents on NatWest Swift MyStandards and have questionsabout adopting the new formats; what help is available?

The ISO support mailbox ISOSupport@rbs.co.ukis available to support you with any queries you may have.