Contact us
To get in touch, find the sector most relevant to you below and contact that team directly.
Contact the Agriculture customer servicing team for help.
Telephone:0345 835 1241
Email:agricultureservicingteam@rbs.co.uk
Service hours areMonday - Friday, 8am - 5pm.
For safety and security our team will check your identity whenever you phone us with a request.
Get in touch with us for queries about the following topics:
- Account maintenance and closing
- Additional account opening
- Bacs recalls
- Bank references
- Branch enquiries, encashment and open credits
- Cash and coin
- Changes to account details
- Charges, fees and interest enquiries
- Chequebook and paying-in books
- Client money letters
- Currency orders
- Exchange rate enquiries
- Inter account transfers
- Interest and balance certificates
- Mandates
- Payment queries – Domestic and international
- Standing orders and Direct debits
- Statement enquiries and requests
- Stopped cheques
Contact the Business Services customer servicing team for help.
Telephone: 0345 050 0689
Email:businessservicesteam@rbs.co.uk
Service hours areMonday - Friday, 8am - 5pm.
For safety and security our team will check your identity whenever you phone us with a request.
Get in touch with us for queries about the following topics:
- Account maintenance and closing
- Additional account opening
- Bacs recalls
- Bank references
- Branch enquiries, encashment and open credits
- Cash and coin
- Changes to account details
- Charges, fees and interest enquiries
- Chequebook and paying-in books
- Client money letters
- Currency orders
- Exchange rate enquiries
- Inter account transfers
- Interest and balance certificates
- Mandates
- Payment queries – Domestic and international
- Standing orders and Direct debits
- Statement enquiries and requests
- Stopped cheques
Contact the Financial Institutions customer servicing team for help.
Telephone:0345 835 1264
Email:financialinstitutionsservicingteam@rbs.co.uk
Service hours areMonday - Friday, 8am - 5pm.
For safety and security our team will check your identity whenever you phone us with a request.
Get in touch with us for queries about the following topics:
- Account maintenance and closing
- Additional account opening
- Bacs recalls
- Bank references
- Branch enquiries, encashment and open credits
- Cash and coin
- Changes to account details
- Charges, fees and interest enquiries
- Chequebook and paying-in books
- Client money letters
- Currency orders
- Exchange rate enquiries
- Inter account transfers
- Interest and balance certificates
- Mandates
- Payment queries – Domestic and international
- Standing orders and Direct debits
- Statement enquiries and requests
- Stopped cheques
Contact the Healthcare customer servicing team for help.
Telephone: 0345 835 1242
Email:healthcareservicingteam@rbs.co.uk
Service hours areMonday - Friday, 8am - 5pm.
For safety and security our team will check your identity whenever you phone us with a request.
Get in touch with us for queries about the following topics:
- Account maintenance and closing
- Additional account opening
- Bacs recalls
- Bank references
- Branch enquiries, encashment and open credits
- Cash and coin
- Changes to account details
- Charges, fees and interest enquiries
- Chequebook and paying-in books
- Client money letters
- Currency orders
- Exchange rate enquiries
- Inter account transfers
- Interest and balance certificates
- Mandates
- Payment queries – Domestic and international
- Standing orders and Direct debits
- Statement enquiries and requests
- Stopped cheques
Contact the Manufacturing customer servicing team for help.
Telephone:0345 835 1253
Email:manufacturingservicingteam@rbs.co.uk
Service hours areMonday - Friday, 8am - 5pm.
For safety and security our team will check your identity whenever you phone us with a request.
Get in touch with us for queries about the following topics:
- Account maintenance and closing
- Additional account opening
- Bacs recalls
- Bank references
- Branch enquiries, encashment and open credits
- Cash and coin
- Changes to account details
- Charges, fees and interest enquiries
- Chequebook and paying-in books
- Client money letters
- Currency orders
- Exchange rate enquiries
- Inter account transfers
- Interest and balance certificates
- Mandates
- Payment queries – Domestic and international
- Standing orders and Direct debits
- Statement enquiries and requests
- Stopped cheques
Contact the Professionals customer servicing team for help.
Telephone: 0345 835 1244
Email:professionalsservicingteam@rbs.co.uk
Service hours areMonday - Friday, 8am - 5pm.
For safety and security our team will check your identity whenever you phone us with a request.
Get in touch with us for queries about the following topics:
- Account maintenance and closing
- Additional account opening
- Bacs recalls
- Bank references
- Branch enquiries, encashment and open credits
- Cash and coin
- Changes to account details
- Charges, fees and interest enquiries
- Chequebook and paying-in books
- Client money letters
- Currency orders
- Exchange rate enquiries
- Inter account transfers
- Interest and balance certificates
- Mandates
- Payment queries – Domestic and international
- Standing orders and Direct debits
- Statement enquiries and requests
- Stopped cheques
Contact the Public Sector and Charities customer servicing team for help.
Telephone:0345 835 1243
Email:publicsectorandcharitiesservicingteam@rbs.co.uk
Service hours areMonday - Friday, 8am - 5pm.
For safety and security our team will check your identity whenever you phone us with a request.
Get in touch with us for queries about the following topics:
- Account maintenance and closing
- Additional account opening
- Bacs recalls
- Bank references
- Branch enquiries, encashment and open credits
- Cash and coin
- Changes to account details
- Charges, fees and interest enquiries
- Chequebook and paying-in books
- Client money letters
- Currency orders
- Exchange rate enquiries
- Inter account transfers
- Interest and balance certificates
- Mandates
- Payment queries – Domestic and international
- Standing orders and Direct debits
- Statement enquiries and requests
- Stopped cheques
Contact the Real Estate customer servicing team for help.
Telephone:0345 835 1252
Email:realestateservicingteam@rbs.co.uk
Service hours areMonday - Friday, 8am - 5pm.
For safety and security our team will check your identity whenever you phone us with a request.
Get in touch with us for queries about the following topics:
- Account maintenance and closing
- Additional account opening
- Bacs recalls
- Bank references
- Branch enquiries, encashment and open credits
- Cash and coin
- Changes to account details
- Charges, fees and interest enquiries
- Chequebook and paying-in books
- Client money letters
- Currency orders
- Exchange rate enquiries
- Inter account transfers
- Interest and balance certificates
- Mandates
- Payment queries – Domestic and international
- Standing orders and Direct debits
- Statement enquiries and requests
- Stopped cheques
Contact the Retail and Leisure customer servicing team for help.
Telephone:0345 835 1245
Email:retailandleisureservicingteam@rbs.co.uk
Service hours areMonday - Friday, 8am - 5pm.
For safety and security our team will check your identity whenever you phone us with a request.
Get in touch with us for queries about the following topics:
- Account maintenance and closing
- Additional account opening
- Bacs recalls
- Bank references
- Branch enquiries, encashment and open credits
- Cash and coin
- Changes to account details
- Charges, fees and interest enquiries
- Chequebook and paying-in books
- Client money letters
- Currency orders
- Exchange rate enquiries
- Inter account transfers
- Interest and balance certificates
- Mandates
- Payment queries – Domestic and international
- Standing orders and Direct debits
- Statement enquiries and requests
- Stopped cheques
